How to initiate a system-supported search for a lost asset?

  • Updated

Roles: Administrator & Employee | Interface: Web

Pre-requisites (if applicable):

To access Fleet Management services, you need an active ON!Track Ready account or a subscription to a paid tier (Lite or Pro). Your asset must be detectable, such as a Nuron tool, battery, or charger, have a BLE tag attached, or be scannable via  Near Field Communication (NFC).

Instructions:

  • In the asset list view select the asset you want to initiate the search for.

  • Change its status to lost or stolen and select the option to “Start monitoring”.

  • The asset will change its status to lost or stolen and a “monitoring” label next to it (visible in the asset list view)

The Hilti connectivity infrastructure will search for your asset, and you will receive a notification once it is located.

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If you are interested in knowing how to return a loaned asset, please check: How to return loaned tool?

If you are interested in knowing how to order repair for your Hilti Tool, please check: How to arrange a Hilti tool repair

If you are interested in knowing, how to receive the information that an asset was found or not found, please check: How to receive the information that an asset was found or not found?

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