Roles: Administrator & Employee | Interface: Web
Pre-requisites (if applicable):
To access Fleet Management services, you need an active ON!Track Ready account or a subscription to a paid tier (Lite or Pro). Your asset must be detectable, such as a Nuron tool, battery, or charger, have a BLE tag attached, or be scannable via Near Field Communication (NFC).
Instructions:
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Option 1:
- Click on the bell symbol in the upper right corner to access the notification centre.
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- Navigate to the "General" tab to view alerts.
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- Depending on the search outcome and asset type, use the dropdown symbol on the right to take quick actions
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Option 2:
- Go to the asset list view and locate the specific asset.
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- Check the label next to the asset status for the search outcome.
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- Depending on the search result and asset type, access additional actions from the standard tab at the top of the screen.
Summary:
- Notification Center: Check here for Lost & Found alerts related to your assets.
- Asset List View: Look for specific labels next to each asset in this view to identify their status.
- Informed Decisions: This information helps you decide what to do next regarding your lost asset.
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Possible Actions:
- If the asset is found, you may be able to use it again.
- If it's not found, you can initiate a replacement process.
Note:
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The outcome of the search can either be found (you will be provided with the geolocation where the asset was last seen), or not found.
- If the asset is found a Found alert is generated specifying the details of found asset.
- If the asset is not found within 28 days, a Not Found alert is generated.
- Trackable assets will be monitored when the status is changed to Lost or Stolen.
If you are interested in knowing how to initiate a system-supported search for a lost asset, please check: How to initiate a system-supported search for a lost asset?
If you are interested in knowing how to return a loaned asset, please check: How to return loaned tool?
If you are interested in knowing how to order repair for your Hilti Tool, please check: How to arrange a Hilti tool repair?