Why has the warehouse / stationary gateway stopped reporting data?

  • Updated

Use the following methods if the Warehouse / stationary gateway stops reporting data:

  • The gateway might be turned off (Check LED status of Gateway)
  • The gateway could be disconnected from the internet due to poor cellular network connectivity.
  • The asset tag may not be activated properly.
  • The asset could be too far from the gateway (more than 30 meters).
  • Obstacles could block the signal between the gateway and the asset (e.g., metal walls, metal mesh and fences, concrete or brick walls).

Was this article helpful?

0 out of 0 found this helpful