How to Set Up Services for Heavy Equipment: A Comprehensive Guide

  • Updated

Roles: Administrator & Employee | Interface: Web, Mobile

You can assign services to heavy equipment using service templates. To set up services, you need the following functionalities for heavy equipment.

Service Functionalities for Heavy Equipment WEB MOBILE
Create and edit service templates: How to create and edit service templates for heavy equipment? YES NO

Subscribe service alert: How do you subscribe to service alerts for heavy equipment?

 YES NO
Update alert settings: How to update alert setting for various alert categories? YES NO
Assign services (Web Platform): How to assign services for heavy equipment using web platform? YES NO
Assign services (Mobile Application): How to assign services for heavy equipment using Mobile Application?
 		NO YES
Edit assigned services (Web Platform): How do I edit assigned service for my heavy equipment using web platform? YES NO
Edit assigned services (Mobile Application): How do I edit assigned service for my heavy equipment using mobile application? NO YES
View service alerts and alert details (Web Platform): How do I view service alerts and alert details for my heavy equipment using web platform? YES NO
View service Alerts (Mobile Application): How do I view service alerts details for my heavy equipment using mobile application? NO YES
Complete services (Web Platform):How do I complete services for my heavy equipment using web platform? YES NO
Complete services (Mobile Application): How do I complete services for my heavy equipment using mobile application? NO YES
Reschedule services(Web Platform): How do I reschedule services from alerts for my heavy equipment using web platform? YES NO
Reschedule services (Mobile Application): How do I reschedule services from alerts for my heavy equipment using mobile application? NO YES
Edit historic service instance (Web platform - Recurring service?):How to edit historic service instance for heavy equipment using web platform of a recurring service? YES NO
Edit historic service instance (Web Platform- Latest completed historic service):How to edit the latest completed historic service for heavy equipment on the web platform? YES NO
Edit historic service instance (Mobile Application): How to edit the latest completed historic service for heavy equipment on the mobile application? NO YES
  • Distance-based services 
  • Engine hours-based services

You can schedule and track heavy equipment services. ON!Track will send alerts based on data from the connected Telematics Gateway (TU 600). 

Limitations:

  • Service Association: Alerts for distance-based or engine hours-based services will only show if a Telematics Gateway is connected.

  • Scheduling Changes: You can update the scheduling frequency of a service template at any time. However, if the new frequency results in negative scheduling dates, the service will be marked as overdue, and the frequency will be displayed as negative.

Note - These types of services are not exclusive to Heavy equipment. You can associate these with any other asset too, however alert generation will happen ONLY for Heavy equipment fitted with a Telematics Gateway.  

Was this article helpful?

0 out of 0 found this helpful