Roles: Administrator & Employee | Interface: Web
You can reschedule a service from either the “Edit Service” page or by using the “Reschedule Service” option on the alerts page.
Instructions:
- Click the "Alert" tab to open the notification center.
- Click the three dots on the required alert and select "Reschedule Service."
- Modify the details (Next service scheduled at), add attachments (if any) and click on "Done" to reschedule the service.
- To see if the service has been modified, go to the alerts --> Notification center. You’ll find the updated service listed there.
If you are interested in learning how to view service alerts and alert details for the heavy equipment using the web platform, please check: How do I view service alerts and alert details for my heavy equipment using web platform?
If you are interested in learning how to view service alerts for heavy equipment using the mobile application, please check: How do I view service alerts details for my heavy equipment using mobile application?
If you are interested in learning how to complete services for heavy equipment using the web platform, please check: How do I complete services for my heavy equipment using web platform?
If you are interested in learning how to complete services for heavy equipment using the mobile application, please check: How do I reschedule services from alerts for my heavy equipment using mobile application?