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Hilti ON!Track (English)
NURON Services
NURON Services
Proactive Battery Exchange
How can you exchange your end-of-life battery?
Why does Hilti lock your batteries (Battery Locking)?
What are the cost of the battery exchange?
Are you required to return the end-of-life battery to Hilti?
How to check the battery State of Health (SoH) of a Nuron battery?
How to exchange an end-of-life Nuron battery via a the email notification?
See all 9 articles
Idle / Hoarded assets
Can you customize the idle time settings for displaying tools as idle?
What does the warning mean on idle tracked dashboard and what can you do?
How is Idle Time measured?
How to avoid unnecessary spending on tools?
How to identify if workers are hoarding assets?
How to set-up and use idle time in asset list
See all 7 articles
Geolocation (LC)
Does 'Last Charged Location' feature track live locations?
What is the blue location circle and Why is it so large?
Is the last charged feature available for all platforms?
Why do I not see the (last charged location) geolocation in your location details?
FM CX
What service documents do I receive - Fleet vs. Life Time Service (LTS)?
How many days before an upcoming service do you receive a service reminder?
For which tool do you get electric check service reminders?
For which tool do I get calibration service reminders?
How to return loaned tool?
How to see upcoming services on ON!Track (Ready)?
See all 8 articles
Lost and Found
Can you start monitoring multiple assets at the same time?
What happens if the asset status is changed to 'Lost or Stolen' through a different channel, such as customer service, rather than ON!Track?
How to receive the information that an asset was found or not found?
How to initiate a system-supported search for a lost asset?