‘Last seen’ shows when the tool was last detected, while ‘idle time’ shows how long it has not been used. A tool might be detected but not used, so these times can be very different.
What do ‘Last Seen’ and ‘Idle Time’ Mean?
- Last Seen:
The most recent date and time the asset was detected by any tracking source (like ON!Track mobile app, gateway, or Charger). This does not always mean the tool was used—just that it was detected. - Idle Time:
The number of days since the asset last showed activity (such as usage, charging, or movement). This helps identify tools that are not being used.
Why can there be big differences?
Detection vs. Usage:
- ‘Last seen’ updates when the tool is detected, even if it’s not used.
- ‘Idle time’ only resets when the tool is actually used, moved, or charged.
- Example:
- A tool sits unused for 30 days but is detected by a gateway 5 days ago.
- ‘Last seen’ shows 5 days ago (when detected).
- ‘Idle time’ shows 30 days (since last use) .
Smart Tags and Sensors:
- Some tools have motion sensors (Smart tags) that only update ‘idle time’ when movement is detected.
- If the tool is moved slightly (not enough to trigger the sensor), ‘idle time’ may not reset, but ‘last seen’ can update if detected by a gateway.
No Smart Tag or Incomplete Data:
- If a tool doesn’t have a Smart tag that means location updates are missing, in this case the ‘idle time’ and ‘last seen’ may not match.
Different Data Sources:
- ‘Last seen’ data comes from various sources (app, gateway, charger).
- ‘Idle time’ relies on activity data, which may not always be captured at the same time as detection.
Important:
- It’s normal for ‘last seen’ and ‘idle time’ to be different.
- ‘Last seen’ = when the tool was detected.
- ‘Idle time’ = how long since the tool was actually used.
- Discrepancies help identify tools that are present but not being used.
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