What do I need for Nearby scan to work?

Your ON!Track account:

• An active ON!Track subscription with Active Tracking tags purchased (AI T380 or AI T320)

• Bluetooth Asset Tracking enabled in Company Settings (your ON!Track admin can do this on the web app)

• Tags activated and linked to your assets in ON!Track

Your phone:

• The ON!Track mobile app installed (latest version recommended)

• Bluetooth turned on

• Location services enabled for the ON!Track app

• Bluetooth and location permissions granted when prompted

• Active Tracking consent accepted when prompted in the app

How it works

1. User taps the "Nearby" tile on the ON!Track mobile app — this triggers a Bluetooth scan.

2. The phone scans continuously for BLE signals from Active Tracking tags that are attached to nearby assets. 

3. Tags are detected and matched — The app matches these to registered assets in the ON!Track system.

4. Location is updated — the phone captures its current geolocation and marks detected assets as "last seen" at that location with the current timestamp.