How to initiate a system-supported search for a lost asset

Roles: Administrator & Employee | Interface: Web

Pre-requisites (if applicable):

To access Fleet Management services, you need an active ON!Track Ready account or a subscription to a paid tier (Lite or Pro). Your asset must be detectable, such as a Nuron tool, battery, or charger, have a sensor tag attached, or be scannable via  Near Field Communication (NFC).

Instructions:

• Via Hilti Services action menu

  • In the asset list view select the asset you want to initiate the search for.
    
    

• Change its status to lost or stolen and select the option to “Start monitoring”.
  
  

• The asset will change its status to lost or stolen and a “monitoring” label next to it (visible in the asset list view).
  

The Hilti connectivity infrastructure will search for your asset, and you will receive a notification once it is located.

• Via Status change

  • In the asset list view select the asset you want to change the status for and click "Status Change".

• • From the dropdown click on the "Lost or Stolen" option.
  • The asset will change its status to lost or stolen.

If you want to know how to return a loaned asset, please check: How to return loaned tool

If you want to know how to order repair for your Hilti Tool, please check How to arrange a repair.

If you are interested in knowing, how to receive the information that an asset was found or not found, please check: How to receive the information that an asset was found or not found