How to receive the information that an asset was found or not found?

Roles: Administrator & Employee | Interface: Web

Pre-requisites (if applicable):

To access Fleet Management services, you need an active ON!Track Ready account or a subscription to a paid tier (Lite or Pro). Your asset must be detectable, such as a Nuron tool, battery, or charger, have a sensor tag attached, or be scannable via  Near Field Communication (NFC).

Instructions:

• Option 1:
  • Click on the bell symbol in the upper right corner to access the notification centre.
  • Navigate to the "General" tab to view alerts.
     
    
    
  • Depending on the search outcome and asset type, use the dropdown symbol on the right to take quick actions
    
    
• Option 2:
  • • Go to the asset list view and locate the specific asset.

• • • Check the label next to the asset status for the search outcome.
    • Depending on the search result and asset type, access additional actions from the standard tab at the top of the screen.
      
      

Summary:

• • • • • Notification Center: Check here for Lost & Found alerts related to your assets.
        • Asset List View: Look for specific labels next to each asset in this view to identify their status.
        • Informed Decisions: This information helps you decide what to do next regarding your lost asset.
        • Possible Actions:
          • If the asset is found, you may be able to use it again.
          • If it's not found, you can initiate a replacement process.

If you are interested in knowing how to initiate a system-supported search for a lost asset, please check: How to initiate a system-supported search for a lost asset?

If you are interested in knowing how to return a loaned asset, please check: How to return a loaned tool?

If you are interested in knowing how to order repair for your Hilti Tool, please check: How to arrange a Hilti tool repair?