How to understand Delta Support and Entity Mapping

  • Updated

Delta support is now available for the GET APIs of these ON!Track entities:

  • Assets
  • Employees
  • Locations

This means you can now pull only the data that has changed within a specific period, no need to download everything every time!

Why It’s Useful

  • Less data to process = faster syncs
  • Smarter integrations = more efficient workflows
  • Perfect for scheduled updates and automation

How to Use It

Just add a date filter to your API request to get only the updates you need.

You can filter by:

  • startDate and endDate
  • daysSinceLastModified 

 Note: The time range can’t be more than 90 days.

Below is a list of scenarios that are supported or not supported as part of the delta response for the listed entities.

Assets:

Operation / Action

Part of Delta response (Yes/No)

User creates asset through UNITE/OnTrack UI

Yes

User updates asset through UNITE/OnTrack UI

Yes

User transfers asset through UNITE/OnTrack UI

Yes

User cancels transfer asset through ON!Track UI

Yes

User transfers Storage Asset and its child

Yes

User updates asset status (ACTIVE, DISPOSED, etc.)

Yes

The user performs a bulk edit operation

Yes

Only specific fields are captured.

Below fields are not supported :(manufacturer, cost code, purchase price, Purchase Order Number, Description, Vendor, Template)

The user performs an asset status update in bulk

Yes

The user performs a Bulk transfer

Yes

The user assigns the asset service

No

User completes the asset service

No

User recalls the transfer from IN-transit

No

User assigns a label by selecting multiple assets through the ON!Track UI

No

User updates template details from the Template section

No

User updates the Manufacturer details from the manufacturer section

No

The user creates an asset under the storage asset

No

The user creates an allocation under the storage asset

No

User updates the label name from the label section

No

 

Employees:

Operations

Part of delta (Yes, No)

User Create worker from Unite/OnTrack

Yes

User Update worker from Unite/OnTrack

Yes

User: Create worker from Excel import

Yes

User creates a worker from from admin Portal

Yes

User converts the worker to User

Yes

User changes the role of User

Yes

The user assigns a certificate to the user

Yes

User assign label to worker

Yes

User promotes a user from the admin portal

Yes

User updates the Assigned Certificate details from the certificate template

No

User updates the Assigned Label details from the label section

No

User updates the Assigned User role details from the Roles section

No

 

Location:

Operations

Part of delta (Yes, No)

User updates location from UNITE/On!Track

Yes

The user creates a Location through import

Yes

User creates Location from UNITE/OnTrack

Yes

User update hierarchy for location from the Administration tab

Yes

User updates location from Archive to Inactive/Active from the Administration tab

Yes

User assigns the Asset to the location

No

User Update cost location settings from the Administration tab

No

User update/Create Group (UNITE doesn't support Group location type )

No

User updates location status to Archive

No


 

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