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    1. Hilti ON!Track (English)
    2. Automated Inventory Management
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    4. Utilisation Based Services FAQs

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    Which assets can use utilisation‑based service alerts?

    • Updated May 21, 2026 04:44
    You can attach utilization‑based service templates to any asset. However, service alerts are generated only for Heavy Equipment where ON!Track receives telematics data from a connected gateway.

    Related to

    • ON!Track
    • Alert
    • Service
    • Utilisation

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    • Why do utilisation values sometimes differ between ON!Track and the gateway platform?

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    • What are the main benefit of utilization‑based services?
    • Are alerts generated for utilization‑based services when Trackunit gateways are assigned to non‑heavy equipment?
    • Can I view detailed day‑by‑day utilization?
    • Does ON!Track show utilization data immediately after adding a telematics gateway?
    • Why do utilisation values sometimes differ between ON!Track and the gateway platform?
    • Why do my utilization charts of Heavy Equipment show data up until the last year?
    • How often is utilization data updated?
    • Which assets can use utilisation‑based service alerts?
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