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    1. Hilti ON!Track (English)
    2. Automated Inventory Management
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    4. Utilisation Based Services FAQs

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    Are alerts generated for utilization‑based services when Trackunit gateways are assigned to non‑heavy equipment?

    • Updated May 20, 2026 11:09
    No. You can assign engine‑hour or distance‑based services to any asset, but alerts are generated only for Heavy Equipment because alerts rely on telematics data from a gateway.

    Related to

    • ON!Track
    • Alert
    • Heavy
    • Equipment
    • Service
    • Utilisation

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    Related articles

    • Which ON!Track licenses support UAR alerts?

    Articles in this section

    • What are the main benefit of utilization‑based services?
    • Are alerts generated for utilization‑based services when Trackunit gateways are assigned to non‑heavy equipment?
    • Can I view detailed day‑by‑day utilization?
    • Does ON!Track show utilization data immediately after adding a telematics gateway?
    • Why do utilisation values sometimes differ between ON!Track and the gateway platform?
    • Why do my utilization charts of Heavy Equipment show data up until the last year?
    • How often is utilization data updated?
    • Which assets can use utilisation‑based service alerts?
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