Roles: Administrator & Employee | Interface: Web
You can reschedule a service from either the “Edit Service” page or by using the “Reschedule Service” option on the alerts page.
Instructions:
-
Click the "Alert" tab to open the notification centre.
- Click the three dots on the required alert and select "Reschedule Service."
- Modify the details (Next service scheduled at), add attachments (if any) and click on "Done" to reschedule the service.
- To see if the service has been modified, go to the alerts --> Notification centre. You’ll find the updated service listed there.
If you are interested in learning how to view service alerts and alert details for the heavy equipment using the web platform, please check: How to view service alerts and alert details for the heavy equipment using web platform
If you are interested in learning how to view service alerts for heavy equipment using the mobile application, please check: How to view service alerts details for the heavy equipment using mobile application
If you are interested in learning how to complete services for heavy equipment using the web platform, please check: How to complete services for the heavy equipment using web platform
If you are interested in learning how to complete services for heavy equipment using the mobile application, please check: How to reschedule services from alerts for the heavy equipment using mobile application