Heavy Equipment Management (HEM)

• How to reschedule services from alerts for the heavy equipment using mobile application
• How to reschedule services from alerts for the heavy equipment using web platform
• How to view service alerts details for the heavy equipment using mobile application
• How to view service alerts and alert details for the heavy equipment using web platform
• How to subscribe to service alerts for heavy equipment

• Utilization based maintenances Overview
• How to generate heavy equipment utilization report on demand
• How to view and adjust the duration of the utilization summary chart for heavy equipment
• How to view detailed utilization and adjust the duration on the chart to see different date ranges
• How to edit report template (user template) for heavy equipment utilization report
• How to create template for heavy equipment utilization report

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• HEM Utilization (incl. reporting) Overview
• How to edit assigned service for the heavy equipment using web platform
• How to edit assigned service for the heavy equipment using mobile application
• How to edit the latest completed historic service for heavy equipment on the web platform
• How to edit historic service instance for heavy equipment using web platform of a recurring service
• How to create and edit service templates for heavy equipment

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• Why does report generation sometimes take a few minutes?
• Can I schedule utilization reports?
• How far back can I view utilization history?
• Why does idle time sometimes show as 0 even when the engine ran?
• Why do I see a missing day or gap in utilization data?
• Why did yesterday’s utilization change after it looked final?

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