Why does Nearby scan detects most of the tools, but does not find some ?

  • Updated

In case where Nearby scan is identifying most of the tools, but missing some, please verify: 

  • Ensure the BLE tag is attached to the tool and activated 
  • Check whether BLE tag is linked to the tool in ON!Track
  • Verify that the tag is free from external elements of steel, concrete, etc allowing better range for mobile app
  • Ensure the tag has adequate battery to send a signal 

Related to

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request