• Why don't some tags display location information?

• Active Tracking (Last Seen, Last Confirmed, Last Charged)
• Proactive Asset Tracking (PAT)

• Suggested Transfers
• How Automated Transfers Work?
• Automated Transfers

• My vehicle is showing an incorrect location/no location/is not sending any data
• What are the functions of the two antennas on the stationary Gateway (AI G125), and where is the Bluetooth antenna situated?
• How can I disconnect (or turn off) a gateway?
• How does charging work for the Gateway?
• What do the status lights on the front of a stationary gateway mean?
• Why does the stationary gateway show offline?

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• How to send reports of smart inventory manually?
• How to transfer assets on the mobile app via smart inventory?
• How can I validate Assets and Quantity Items using Local Inventory (instead of Gateway tracking)?
• How does ON!Track Inventory track tools, and what inventory check options are available to me?
• How to check or send reports on smart Inventory on a mobile application?
• How to transfer assets or quantity Items on the mobile app via local inventory?

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• What do the LED indicators on the front of a Vehicle or Telematics Gateways (TU-600) mean?
• What are the different modes of Vehicle or Telematics Gateway (TU-600)?
• What are the capabilities and performance differences of the various ON!Track gateways?
• How to schedule a gateway report for a specific time?
• How to search Vehicle Gateways (TU-600) and Telematics Gateways (TU-600) in the asset list?

• How often are my assets getting tracked by my gateway?
• Do assets in a kit automatically transfer to the vehicle with automated transfers?
• How can I tell if my inventory is updated in real-time or offline?
• Why are some assets assigned to my kits in a vehicle appearing in unexpected parts of the inventory?

• How to export smart asset list from smart map tab?
• How does the Smart Inventory feature work on the Smart Map?
• Can I sort the exported smart asset list by "Last Seen Date" and "Last Seen Time"?
• What is the Smart map?
• How to filter smart map assets by asset type?
• How to filter smart map assets by Last seen source?