Customer Case:
The customer wants to understand what happens in ON!Track when the stock quantity of a quantity item at a location becomes zero. They also want to know why quantity item cost entries may still appear in reports even though the stock is no longer available at the location.
The customer wants to understand what happens in ON!Track when the stock quantity of a quantity item at a location becomes zero. They also want to know why quantity item cost entries may still appear in reports even though the stock is no longer available at the location.
How does ON!Track work?
When the available stock quantity for a quantity item is fully exhausted at a location, ON!Track closes the corresponding cost allocation by updating the Date Left for that charge entry.
Once the Date Left is set, ON!Track stops calculating additional costs for that allocation because there is no longer any stock available at that location.
However, the cost entry is not removed from the system. ON!Track retains the historical cost records for reporting purposes.
As a result:
- Cost calculation stops when the stock quantity reaches zero.
- The allocation is closed by setting a Date Left value.
- No further charges are generated for that allocation.
- The historical cost entry continues to appear in the Quantity Item Cost Report.
- This allows customers to review and audit past quantity item costs even after the stock has been depleted.
This behavior ensures that ON!Track maintains a complete history of quantity item costing while preventing additional charges from being calculated after the stock is exhausted.